Student Services and Support

Services and support provided by the Learning Spaces and Support Unit include distribution of or assistance with:

BLS/ HIPAA/ ELM (Required Student Training Modules)

M1 students are required to take Basic Life Support Training (BLS). This course is administered by the Department of Emergency Medicine. BLS training is the prerequisite to Advanced Cardio Life Support (ACLS) taken in your second year. Learning Spaces & Support will provide you with the handouts and your schedule for the BLS training which covers two full days, the last day is testing. Upon successful completion, you will receive a BLS certification card which expires in two years. For questions regarding certification verification, and expiration/renewal,  please contact Krystal Parker by email at ay3155@wayne.edu or by calling 313-577-1412.

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Course Materials

The duplication and distribution of guides and laboratory manuals are handled through Learning Spaces & Support. Distribution of materials is usually handled in one of three ways:

• Materials can be distributed in students' mailboxes, within classrooms, the Learning Spaces & Support Distribution Window, or the Main Office.

For questions regarding course material pick-up or distribution,  please contact Krystal Parker by email at ay3155@wayne.edu or by calling 313-577-1412.

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Medical Equipment & Tools Available for Loan

A selection of scientific and clinical tools is available for loan when not in use by the Medical Student Program. These items can be checked out through the Learning Spaces & Support (LSS) Distribution Window, located on the second floor of Scott Hall, Room 2330 (directly across from MD Lab 2333).

Hours of Operation:
Monday – Friday, 8:30 AM to 5:00 PM

Available Equipment Includes:

• Blood pressure cuffs

• Neuro reflex hammers

• Stethoscopes

• Tuning forks

• Penlights

• Otoscopes

• Portable ultrasound machines

If you have questions, please contact the Learning Spaces & Support Office at lss@med.wayne.edu or call (313) 577-1431.

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SOM Maternal Support Spaces

Wayne State University recognizes the importance of supporting individuals who are nursing by providing space for faculty, staff, and students to breastfeed and/or express milk.

• Room 2103 in Scott Hall is available 24/7. The door can be locked from the inside. 
• A dual-purpose Maternal Support room is also available within the UHC-6E Student Study and Relaxation Space (Room 18). It is equipped with a microwave and refrigerator.

SOM Accommodation questions can be addressed by emailing the Learning Spaces & Support Unit at lss@med.wayne.edu or by calling (313) 577-1431.

WSU - Lactation Support Rooms

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SOM Mailboxes – Rules & Use Guidelines

Eligibility & Assignment

• All enrolled medical students are assigned an individual mailbox.
• Mailboxes are organized alphabetically by class year and located on the 2nd floor of Scott Hall, adjacent to the Blue Lecture Hall.

Access & Hours

• Student mailboxes are accessible 24/7.
• Mailboxes are open and unsecured, so do not place personal or valuable items inside, as the school is not responsible for lost or stolen property.

Privacy & Professionalism

• Mailboxes are considered private property; tampering may result in professionalism citation.
• Only you should access your assigned mailbox—do not use any mailbox that is not your own.
• Respect your classmates' privacy. Do not look through, tamper with, or remove contents from mailboxes that are not assigned to you.
• All mailbox areas are monitored by WSU Police for safety and accountability.

Check Mail Regularly

• Students are expected to check their mailboxes at least once per week.
• Important academic documents, course materials, and department communications may be distributed this way.

Prompt Removal of Materials

• Mailboxes are not for long-term storage. Please promptly remove all items to keep the area efficient and uncluttered.

Mail & Package Guidelines

• Mailboxes are intended for School of Medicine-related communications only.
• The School of Medicine does not forward mail.

For assistance with external packages or deliveries, contact Learning Spaces & Support (LSS) at lss@med.wayne.edu.

End-of-Year Mailbox Clean-Out

• All student mailboxes are cleared at the end of each academic year.
• Several reminder email notices are sent to students prior to the clean-out.
• Students will receive an email regarding pickup instructions for retained mail.
• Uncollected mail will be held for a limited time and will be discarded thereafter.
  • If you have questions, contact Learning Spaces & Support at lss@med.wayne.edu.

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SOM Lockers – Registration & Use Guidelines

Locker Locations

• Scott Hall (2nd & 3rd Floors): Lockers are available to students, faculty, and staff on a first-come, first-served basis. A simple registration process is required.

• UHC-6E Student Study & Relaxation Space: Daily-use lockers are available on a first-come, first-served basis. No registration is required for these. 

Locker Registration (Scott Hall Only)

• You may register one locker at a time using the form linked below.
• Once you select a locker, register it immediately after placing your lock on it.
• Use this form to register: [SOM - Scott Hall Locker Registration Form]
• Locked unregistered lockers are subject to lock removal and contents disposal.

General Locker Rules

• Do not store valuables. The school is not responsible for lost, stolen, or misplaced items.
• Keep your lock secured at all times. Unlocked lockers may be considered abandoned.
• Misuse of lockers may result in the revocation of locker privileges.
• For questions about storing larger items, please contact the Office of Student Affairs.

End-of-Year Locker Clean-Out

• All lockers must be emptied at the end of each academic year, as they will be cleaned and registration will be reset.
• The Learning Spaces & Support (LSS) team will manage this process and send multiple reminder emails prior to the scheduled clean-out.
• On clean-out day, locks not removed are cut, and lockers are emptied (LSS is not responsible for cut locks).
• Any items left in lockers will be retained temporarily. Students will receive an email with pickup instructions for any recovered belongings.
• Uncollected items will be held for a limited time and will be discarded thereafter to manage space.
• For questions, please contact Learning Spaces & Support at lss@med.wayne.edu.

Important Reminders

• Your padlock identifies your locker, but only registration protects it from being reclaimed from the Learning Spaces and Support Team.
• Always keep your lock on your registered locker to prevent others from mistakenly using it.

If you have questions, contact Learning Spaces & Support at lss@med.wayne.edu.

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SOM Room Reservations (EMS)

Reservation requests on behalf of the SOM should be made online by accessing the EMS Room Reservation System at https://ems.wayne.edu. This system requires a WSU Access ID (ab1234) and password. If you do not have WSU AccessID but have a legitimate need to reserve a space, please contact Scott Nelsen, 313-577-1431, snelsen@med.wayne.edu.

• SOM Room Reservation (Procedures, Priority Scheduling, Confirmations, Capacities)

• SOM EMS Reservation Use Tutorial (Step-by-Step Guide)

• SOM Maps and Floor Plans

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Student Printing (Quota & Print Management Software)

Each student is budgeted 2000 pages of printing (1 cent per side) per year. Additional pages can be purchased at 5¢ per additional page. 

• You can purchase additional pages through Learning Spaces & Support (Only checks are accepted for payment). 
• Purchases must be made in increments of 150 pages ($7.50). Please allow 24 hours to process quota increase.

PaperCut - Print Management Software

• PaperCut automatically loads with page balance after login on SOM computers (with Access ID & Password) for individual student profiles.
• The PaperCut icon is located on the computer taskbar and a floating balance box is located on the top right side. From the floating balance box, you can click Details for access to your complete print history.

Printing questions can be addressed by emailing the Learning Spaces & Support Unit at lss@med.wayne.edu or by calling (313) 577-1431.

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Additional SOM Curriculum Support Services

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Audiovisual Services & Support (SOM)

Audiovisual services include the setup, pickup, operation, and maintenance of all types of audiovisual equipment, including but not limited to LCD data/video projectors, video players/monitor units, laptop computers, and conferencing phone systems.
If you have Audiovisual support or service requests, contact the Audiovisual Services and Media Production Unit.

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Medical Communications

The Department of Medical Communications is an in-house full-service studio and can help you with concept, design, and final production. We specialize in visual communication that supports medical education at the Wayne State University School of Medicine (WSU SOM) and our educational health sciences partners.

• Binding Services
• Digital illustration
• Photography
• Short Video Production
• Specialized, animated PowerPoint presentations

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Zoom in the Classroom: Training & Support Resources

Wayne State has acquired a license for Zoom. A WSU Zoom license is available to all SOM students and is used for many SOM curriculum activities (Small Groups / CBLs / Review Sessions). Zoom assistance and troubleshooting are available by emailing the SOM Zoom Logistics Team at zoomlogistics@lists.wayne.edu or by accessing their support resources Zoom - Training & Support Resources.

Need a Zoom Account? Zoom Account Overview, Sign In & Set-Up
WSU Zoom Knowledge Base